Refund Policy for Rabaj.com

1. General Policy At Rabaj.com, we strive to ensure customer satisfaction with every purchase. Due to the nature of our products, all sales are considered final. However, refunds may be issued under specific circumstances as outlined below.

2. Refund Eligibility Refunds will only be granted in the following cases:

• The digital key or gift card is invalid or non-functional upon delivery.
• The product received does not match the description on our website.
• Duplicate purchases made by mistake, provided the unused key or gift card is verified.

3. Non-Refundable Items We do not offer refunds for:

• Used, redeemed, or activated digital keys and gift cards.
• Accidental purchases or change of mind.
• Issues arising due to incompatibility with your device or region restrictions.
• Purchases made using fraudulent or unauthorized payment methods.

4. Refund Request Process To request a refund, follow these steps:

1. Contact our support team at support@rabaj.com within 48 hours of purchase.
2. Provide your order details, including proof of the issue (e.g., screenshots of the error message).
3. Our team will verify the claim and, if eligible, process a refund or replacement.

5. Refund Method

• Approved refunds will be issued to the original payment method.
• Processing time may take 5-10 business days, depending on your payment provider.

6. Changes to Refund Policy We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page.

7. Contact Us For any questions regarding this policy, please contact us at support@rabaj.com.