Warranty Policy for Rabaj.com
1. Warranty Coverage Rabaj.com provides a limited warranty on digital products, including Binance, Xbox, PSN, Steam, and Razer gift cards, as well as digital keys for Windows, Office, and WinRAR. This warranty ensures that all products are valid and functional upon delivery.
2. Warranty Period
- The warranty is valid for 48 hours from the time of purchase.
- After the warranty period, Rabaj.com is not responsible for any issues related to the product.
3. Warranty Eligibility Warranty claims are accepted under the following conditions:
- The digital key or gift card is invalid or does not work upon activation.
- The product received does not match the description on our website.
- The issue is reported within 48 hours of purchase.
4. Exclusions from Warranty The warranty does not cover:
- Used, redeemed, or activated digital products.
- Incorrect product selection by the customer.
- Issues caused by region restrictions or device incompatibility.
- Problems arising from unauthorized reselling or sharing of the product.
5. Warranty Claim Process To file a warranty claim, follow these steps:
- Contact our support team at support@rabaj.com within 48 hours of purchase.
- Provide your order details and a clear description of the issue, including screenshots if applicable.
- Our team will verify the claim and provide a replacement product or store credit if eligible.
6. Resolution Time
- Warranty claims are typically processed within 24-72 hours of submission.
- If a replacement is not available, store credit may be issued at our discretion.
7. Changes to Warranty Policy Rabaj.com reserves the right to modify this Warranty Policy at any time. Any changes will be posted on this page.
8. Contact Us For any questions regarding this Warranty Policy, please contact us at support@rabaj.com.